You can find a list of Ali’s preferred kitchen tools here: https://inspiralized.com/favorites/

Thank you!

Hi Juliet,
Jessica from GreenPan here. So glad to read that you are interested in GreenPan! When cooking with our products, we recommend making slight changes: using low-medium heat settings and high smoke point oils. The ceramic non-stick is designed to hold the heat really well so higher temperatures aren’t needed for regular, everyday cooking. Also, please avoid spray oils (these can cause hot spots). If you should have any additional questions, please feel free to contact our customer service department. We can be reached at info@greenpan.com or (914) 372-7777. Be sure to tell them Jessica sent you 🙂

Hi Kathleen,
Jessica here from GreenPan. We don’t currently have a wok on sale at the moment, but we have promo codes and deals running constantly! Please sign up for our newsletter so you can receive discount codes. You can sign up here: https://www.greenpan.us/join-us
Also, for easy reference, you can find our woks here: https://www.greenpan.us/products/woks
If you should have any questions, please feel free to contact our customer service department at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you!

Hi Karen,
This is Jessica from GreenPan. I’m sorry to read that you had a sticking issue. When using our products, we do recommend using lower heat settings and high smoke point oils (like canola oil). When you combine low smoke point oils (like EVOO) and high heat, the oil will burn and carbonize on the surface. This is where the sticking comes from. It can be easily removed with a melamine sponge and warm water. Do you still have the pans? We would like to resolve the issue for you. Please contact our customer service department at your earliest convenience, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

Hi Amanda,
This is Jessica from GreenPan. I am sorry to read that you had an issue but no one was available to help you. We would like to resolve any outstanding issues for you as soon as possible. Please contact our customer service department at your earliest convenience, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

Hi Jane,
This is Jessica from GreenPan. I’m sorry to read that you had a sticking issue. When using our products, we do recommend using lower heat settings and high smoke point oils, like canola oil. When you combine low smoke point oils (like EVOO) and high heat, the oil will burn and carbonize on the surface. This is where the sticking comes from. It can be easily removed with a melamine sponge and warm water. We do hope you will give us another try. Please contact our customer service department at your earliest convenience so we can resolve your issue for you, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

Hi Andrea,
This is Jessica from GreenPan. Yes, we have actually been around for 10 years! I’m sorry to read that you had a sticking issue. We pride ourselves on constant innovation, offering our customers an extremely durable, non-stick surface that will last. When using our products, we do recommend using lower heat settings and high smoke point oils, like canola oil. When you combine low smoke point oils (like EVOO) and high heat, the oil will burn and carbonize on the surface. This is where the sticking comes from. It can be easily removed with a melamine sponge and warm water. Do you still have the pan? Even if you don’t, we would like to resolve the issue for you. Please contact our customer service department at your earliest convenience, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

Hi Heather,
This is Jessica from GreenPan. I’m sorry to read that you had issues with your pans. When using our products, we do recommend using lower heat settings and high smoke point oils, like canola. When you combine low smoke point oils (like EVOO) and high heat, the oil will burn and carbonize on the surface. This is where the sticking comes from. It can be easily removed with a melamine sponge and warm water. We see that you were going to return them and that’s ok, but we would like to resolve the issue for you. Please contact our customer service department at your earliest convenience, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

Hi Jennifer,
This is Jessica from GreenPan. I’m sorry to read that you had a sticking issue. When using our products, we do recommend using lower heat settings and high smoke point oils (like canola oil, coconut oil, …). When you combine low smoke point oils (like EVOO) and high heat, the oil will burn and carbonize on the surface. This is where the sticking comes from. It can be easily removed with a melamine sponge and warm water. Do you still have the pan? We would like to resolve the issue for you. Please contact our customer service department at your earliest convenience, we can be reached at info@greenpan.com or (914) 372-7777. Please tell them Jessica sent you 🙂 Thank you! 

We bought the ones from Costco, and those little divots in the bottom are really tricky to clean!

Coconut oil has a lower smoke point, and isn’t really great for high heat cooking. Avocado oil has a higher smoke point!

I’ve also been trying to cook at med-high or medium heat, since the Green Pan website does say not to cook at very high heats with their pans. Thankfully the Costco ones were cheap enough that I’m not too torn up if they don’t last forever, but I do like them so far.